Care plans
Your site monitored, backed up, updated and reported on — every month, in writing.
from AUD 99/month
Who this is for
- Your website is part of how you sell, and a day down is a day of lost clients.
- You have no way of knowing it went down until a customer tells you.
- Nobody knows whether there is a backup, how old it is, or whether it would work.
- You want small changes made without asking for a quote every time.
You find out before your customer does
The site is checked automatically every day. If it stops responding, if the security certificate is about to expire, or if something starts failing, an alert fires and it gets handled.
Without that, the usual way to learn your site has been down for two days is a customer asking whether you closed.
Backups that actually work
Weekly backups are kept OFF your hosting provider. The difference matters: if the problem is the hosting account itself — suspended, hacked, or an outage at the provider — a backup stored in the same place goes down with everything else.
And a backup that has never been restored is not a backup, it is a hope. So it gets tested, not just taken.
Updates tested before they touch your site
Security patches are applied to a copy first, checked that nothing broke, and only then moved to your live site. Never the other way around.
A report you can actually read
Every month you get one page in plain English: what was done, whether there was downtime and how long, what your hours went to, and what is worth doing next month. No jargon and no filler charts.
What is included
- Daily monitoring with alerts if something goes down
- Weekly backups kept off your hosting provider
- Security patches tested before they touch your site
- Scheduled preventive checks
- Your changes, within the hours and response time of the plan
- A one-page monthly report that makes sense
Three plans, no lock-in
They differ in the hours included and how fast we respond. Start on the simplest one and move up when you need to.